HIPAA Compliant

Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Effective Date: March 1, 2026 · Last Updated: March 1, 2026

Our Commitment to Your Privacy

HubMD is committed to protecting the privacy and security of your Protected Health Information (PHI). We are required by law to maintain the privacy of your health information, provide you with this notice of our legal duties and privacy practices, and follow the terms of the notice that is currently in effect. This notice applies to all records of your care generated or maintained by HubMD.

How We May Use and Disclose Your Health Information

The following categories describe the ways we may use and disclose your health information without your written authorization:

Treatment


We may use your health information to provide, coordinate, or manage your healthcare and related services. This includes sharing information with physicians, pharmacies, and other healthcare providers involved in your care.

Payment


We may use and disclose your health information to bill and collect payment for services provided. This may include contacting your insurance company, preparing billing statements, and managing claims.

Healthcare Operations


We may use your health information for activities that improve the quality of care, including quality assessment, employee training, compliance programs, auditing, and business planning.

As Required by Law


We will disclose your health information when required to do so by federal, state, or local law, including for public health activities, judicial proceedings, and law enforcement purposes.

Your Rights Regarding Your Health Information

You have the following rights regarding the health information we maintain about you:

Right to Access

You have the right to inspect and obtain a copy of your health information maintained by HubMD. To request access, submit a written request to our Privacy Officer. We may charge a reasonable fee for copies.

Right to Amend

You have the right to request that we amend your health information if you believe it is incorrect or incomplete. We may deny the request in certain circumstances, and we will provide a written explanation if denied.

Right to an Accounting of Disclosures

You have the right to request a list of certain disclosures we have made of your health information. The first request in a 12-month period is free; subsequent requests may incur a reasonable fee.

Right to Request Restrictions

You have the right to request that we limit how we use or disclose your health information for treatment, payment, or healthcare operations. We are not required to agree to your request, except in certain circumstances.

Right to Confidential Communications

You have the right to request that we communicate with you about your health information by a specific means or at a specific location. For example, you may request that we contact you only by mail or at a specific address.

Right to a Copy of This Notice

You have the right to obtain a paper copy of this notice at any time, even if you have previously agreed to receive it electronically. You may request a copy by contacting our Privacy Officer.

Right to Revoke Authorization

If you provided written authorization for us to use or disclose your health information, you may revoke that authorization at any time in writing. Revocation does not apply to actions already taken based on your prior authorization.

Our Responsibilities

  • We are required by law to maintain the privacy and security of your Protected Health Information.
  • We will notify you promptly if a breach occurs that may have compromised the privacy or security of your information.
  • We must follow the duties and privacy practices described in this notice and give you a copy of it.
  • We will not use or disclose your information other than as described in this notice unless you provide written authorization. You may revoke your authorization at any time in writing.

How We Protect Your Information

Encryption

All data is encrypted in transit (TLS) and at rest using industry-standard encryption protocols.

Access Controls

Role-based access controls ensure only authorized personnel can access your health information.

Audit Logging

All access to health information is logged and monitored for compliance and security purposes.

Changes to This Notice

We reserve the right to change the terms of this notice at any time. Any changes will apply to all information we already have about you as well as any information we receive in the future. The revised notice will be posted on this page with an updated effective date. You may request a copy of the current notice at any time.

Filing a Complaint

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.

File with HubMD

support@appteampro.com
VOIP: support@appteampro.com

File with HHS

U.S. Department of Health and Human Services
Office for Civil Rights

File a complaint online →

Contact Our Privacy Officer

If you have questions about this notice, our privacy practices, or wish to exercise any of your rights described above, please contact our Privacy Officer:

support@appteampro.com
VOIP: support@appteampro.com